Remember The Eye of Sauron from Lord of the Rings? Recruiters have a similar ability to see every job-related aspect of the hiring process.
The “I” that should have been capitalized doesn’t seem like a big deal. Trust me, it is. The letter itself isn’t important, but your due diligence and taking the time to proofread is.
2. Lose the background noise
Crying babies, barking dogs, and loud music are just a few of the things I’ve heard during phone screenings. One recruiter even had a candidate order drive-thru during a phone call. To us background noise symbolizes one thing: you don’t really care about this job. Regardless if that’s how you feel or not, that’s the way we take it.
Leave a room if it’s noisy, turn off the radio if it’s on, and please hold off on that cheeseburger order during recruitment phones calls.
3. We know you’re lying
In the hundreds of phones screens and interviews I’ve done over the years, no one has ever told me they were let go from a job due to poor performance alone. Not one person. How many times was that actually the case? Probably a lot. Management turnover is an ugly part of every career, especially the hospitality industry. A termination isn’t always a bad thing. It can open up new doors of opportunity.
Be honest about your employment history. If you lie upfront and the truth comes out later, it’ll cost you your job. Honesty is always the best policy.
4. Research the company before your interview
This one seems like a no-brainer, however, I can’t tell you how many times a candidate didn’t know one thing about the company they were interviewing for. It only takes a few minutes of research to appear knowledgeable about a business. Not knowing can cost you the job. Take the time to learn the ethos of the company.
- What year was it established?
- Who were the founders?
- What is the mission statement?
- What has the company been up to lately?
- What direction are they headed?
5. Be very aware of your online presence
One of the first things a recruiter (or any hiring manager) will do once you’ve made it past the initial sourcing phase is “Google” you. They’ll also take a look at your Facebook, LinkedIn, Twitter, and any other social media account they can find. If you think that college picture of you flipping off the camera is harmless, you’re sadly mistaken. Recruiters analyze every piece of information about you to make a character judgement call.
You may be a great person in real life but if your online presence illustrates otherwise, you aren’t getting the job.
6. Do not speak ill of your previous employer
This one is a pet peeve of every hiring manager I’ve ever known. You ask a candidate about their previous position and they give you a rundown of all the things they didn’t like. Candidates don’t realize it, but when you “bash” a past job you’ve blow any chance you ever had of landing the next one.
In a business as highly dependent on reputation and word of mouth marketing as hospitality, speaking poorly of a company is never acceptable. There is no such thing as a perfect job, company, or boss. The best candidates and employees understand this and choose to see the positive attributes regardless.
7. Understand Interview 101
This could easily be its own list, but for now let’s focus on a few of the basics:
- Do not show up too early. Arriving 30 minutes before an interview may seem like a good idea but you’re actually hurting your chances. First, it shows recruiters that don’t like to follow directions. Second, we have other things to do. We specifically plan our work days around agreed meeting times.
- Don’t bring a bad odor with you. Most candidates will take the time to look presentable but some forget about smells. The scent of smoke or pets makes us think you don’t care about how you present yourself. The mentality presented is - if you don’t care now, you probably won’t care when you’re employed.
- When the interviewer asks you what questions you have, ask something! Not engaging gives the impression of a lack of interest.
- Finally, never give one word answers. Explain yourself and give details. Again, details are extremely important to us.
Remember, the Eye of Sauron is watching!